Terms and Conditions

1.  No refund of fees or transfer onto a later course can be offered if you fail to attend on the day of your course for any reason (hospital/doctor/dentist appointment, domestic crisis, travel delays, cold/flu, change of mind, lack of child care etc.,).  Fees are not refundable or transferable in this instance unless exceptional circumstances apply.  To ensure fairness these terms apply to everyone, and there are good reasons for them.  Unlike many training providers we will run a course, with the overheads that this incurs, even if we have very low student numbers - you may be one of only two students booked onto a date, for example. In addition our courses are very popular, and it's quite likely that we turned away another student who could have taken your place.

2. Cancelling or transferring a course in advance will incur the following penalty:

• Courses cancelled or transferred up to 48 hours before the course date: 100% of fee
• Courses cancelled or transferred up to 7 days before the course date: 75% of fee
• Courses cancelled or transferred up to 14 days before the course date: 50% of fee.

3.  We rarely have to cancel a course, but if we do we will transfer you onto the next date that's convenient for you at no extra charge.  We will always give you at least 48 hours notice of a cancellation, and if no other date suits you we will issue you with a full refund of all monies paid as soon as reasonably practicable, but in any event no later than 30 days from the date of your booking.

4.  Bookings are taken online via our website, and the full fee is payable in advance to reserve a place.  A booking may be made by telephone, by or on behalf of a student who does not have internet access, at our discretion.

5.  You are accepted onto a course on the understanding that you attend on the date and at the time specified in your confirmation email.  Classes will commence promptly at the time stated, irrespective of whether all students are present, and are not delayed for late-comers.  Tutors are not responsible for repeating notes or stages missed, and can refuse to admit you at their discretion.

6. Fees are not refundable if the course is interrupted or cancelled through circumstances beyond our control.

Attendance and Diplomas

Paying for and/or attending a course does not guarantee the awarding of a diploma or certificate.  Diplomas are gained by the successful fulfilment of the criteria set out by London Therapists and its accrediting bodies, and the awarding of diplomas is at the discretion of the tutor.  In the case of a dispute the decision of  the Principal is final.

Other

1.  The use of camcorders, mobile phone cameras and audio equipment during a class is not permitted.  

2.   All courses, fees and discounts are subject to change without prior notice.

3.  Students unable to understand or speak English will not be permitted to attend courses without the assistance of a suitably qualified interpreter.  The student is responsible for this expense.

4.  These conditions form the main part of the contract between London Therapists and the Student. Only the Principal shall be authorised to alter or waive any of the aforementioned terms and conditions.

Disciplinary

If any student behaves improperly on the tutor's premises, either before or during an assessment, or damages or removes any equipment belonging to the tutor, they will be asked to leave immediately and no refund of fees will be given.